Blog

AI agents, RAG, and integrations — notes from production.

What Does It Cost to Add Semantic Search to a Retail Catalog?

Semantic search cost has three parts: a one-time build, a per-search runtime cost, and infra to keep a retail catalog's index fresh, plus a one-off bulk embed.

How to Measure ROI on Semantic Search for E-commerce Catalogs

Semantic search ROI is mostly search-session conversion uplift, plus recovered zero-result sessions and merchandising hours saved - measured on search traffic.

Semantic Search vs Keyword Search: What Actually Changes for Shoppers

What changes for shoppers when a catalog moves from keyword to semantic search - and what gets harder: infrastructure, explainability, and per-query cost.

How Vector Search and Re-Ranking Work Together in Product Search

Vector search and re-ranking in product search are two stages: fast wide-net retrieval, then a precise reorder. Why you need both, and the latency budget.

Computer Vision for Shelf Monitoring: What It Can Actually Detect

Computer vision shelf monitoring reliably flags gaps and misplaced items from photos - but not exact SKUs under glare, small tag text, or depth of stock.

A Checklist for Choosing an AI Agent Vendor for E-commerce

An AI agent vendor checklist for e-commerce support - API actions, escalation handoff, money-action safety, integration, data handling, pricing, and lock-in.

Why Keyword Search Fails on Large Product Catalogs

Keyword search fails on a large product catalog because it matches strings, not meaning - and the synonym-list workaround gets worse as the catalog grows.

Integrating an AI Agent With Your Order and Returns APIs

AI agent order API integration - read vs write tools, schema discipline so a bad refund can't execute, idempotency, auth scoping, and OMS failure modes.

AI Agent CSAT Impact: Does Automation Hurt Satisfaction?

The real AI agent CSAT impact depends on design - dead-ends and wrong answers drag it down, instant response and clean escalation hold it up. How to measure it.

What Does an AI Support Agent Cost to Build vs License?

AI support agent cost, three ways - license fees that scale with volume, build cost driven by integrations, and a run cost that never quite hits zero.