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Portfolio

Five case studies, shipped to production

AI Support AgentE-commerce

60% faster support response with an AI agent

A conversational agent with tool calling that handles support chats and return requests end to end.
RAG SearchRetail

+25% search conversion with semantic catalog search

Retrieval-augmented search and recommendations across a large retail product catalog.
Fraud ScoringFintech

−40% false positives on real-time fraud scoring

An LLM-augmented risk model scoring transactions in real time to catch fraud without blocking good customers.
Computer VisionRetail

+18% product availability with shelf-image analysis

Computer vision that analyzes shelf photos from stores to catch out-of-stocks and misplaced items.
Voice AIFintech

−35% call center load with a voice loan assistant

A voice agent that handles first-line loan application calls before handing off complex cases to a human.